BYTES TECHNOLAB SHOPIFY APP PRIVACY POLICY

Bytes Technolab (referred to as “our”, “we” or “us” in this privacy policy page) is a partner of Shopify Inc. provides Shopify Apps (the “App”) as well as support services(the “Services”) for merchants who use Shopify. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.


This Privacy Policy describes our policies and procedures for collecting, using, and disclosing your information and your customers' information when you use our service. It also outlines your privacy rights and how the law protects you.


PERSONAL INFORMATION THE APP COLLECTS


When you install the Shopify App, we are able to access certain types of information from your Shopify account through Shopify APIs and complied with Shopify APIs License and Terms of Use.


We may also collect Personal Data about you when you voluntarily provide such information, including from the following categories and sources:

  • Information we receive when providing technical or customer support for you.
  • Your store name and store email address

The information is required for specific services. If you refuse to provide the information requested, please consider uninstalling our app from your Shopify stores.


WHY DO WE COLLECT YOUR PERSONAL INFORMATION?


We collects your data for below reasons:

  • To provide you support to resolve your problem when using our app
  • Generate and save the app configurations of your Shopify store
  • To run some features analysis on our app

INFORMATION STORAGE AND RETENTION


Your personal data will be stored on the server of Bytes Technolab until you send a cancellation request or uninstall our app from your store.


COOKIES POLICY


Cookies are small text files stored on a user’s browser created when users visit websites. Cookies improve a user’s experience by remembering login information, theme selection, preferences, and other custom functions.


We use cookies to generate app configuration information for your store and identify which pages are being used.


YOUR RIGHTS AND OPTIONS


In accordance with our legal obligations, we have to inform you about what rights you have with regard to your data. However, we would like to emphasize that we do not have the technical ability to satisfy any request for all the data to which we have potential access, since we do not process the majority of such data. We can only process SHOP INFORMATION. Your requests can only be satisfied by us with respect to the data we process.


Rights of European residents : You have the right to access data we hold about you, correct your data, have your data deleted, object how we process or share your data, and restrict how we process or share your data. You can at any time send us a relevant request to access, correct, delete, stop or restrict processing or sharing of your data via e-mail specified above. If your explicit consent serves the basis for data processing, you can withdraw the consent at any time sending a relevant request via e-mail specified below.


Rights of California residents : As required by California Consumer Privacy Act (CCPA) we endeavour to respond to a verifiable request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. We will deliver our written response by e-mail.


Right to opt out : Under the CCPA each California resident can request business stops selling data to third parties. However, we do not, and will not, provide your data in direct exchange for money. You can make sure that we don't sell your data.


CONTACT US


If you have any questions about Our App or this Privacy Policy, please contact Us by email at [email protected]. Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you.